play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Autos Direct Ltd

At Autos Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Autos Direct Ltd

Autos Direct Ltd
5
4.6

Based on 33 customer reviews

Powered by


  • 5

    5 stars isn’t enough!!

    By Emily May L on 21 October 2020 | Purchase not verified

    The guys at Autos Direct couldn’t do enough to help and accommodate me! They were more than helpful throughout the whole process, not in anyway pushy or overbearing which you often get with these kind of places, but very informative, honest, trustworthy and reliable, which after some dodgy car purchases in the past with other company’s, made me feel very at ease. I made the trip from Taunton to purchase this car and would 1000% do it again come the time I need a new vehicle. They were very quick to reply to any queries I had via email and the car was exactly as described. Many thanks again!!


  • 5

    Do not buy from here

    By Amy M on 06 October 2020 | Purchase not verified

    i bought a C4 back in october 2019 james was very quick to take my money, the car had a few faults that james was supposed to fix...... it was never fixed even though it was under warenty. when i asked for a refund under the consumers act jame told me to inform my legal team.... what a way to treat a customer. do not buy from this dealer

    Reply from Autos Direct Ltd on 07/10/20

    Hi Amy, We feel this review is a little unfair really. 12 Months after you bough the car the MOT has run out so you leave us a bad review because we wouldnt pay for the MOT. Dissapointed in Auto Trader as company charging us such large amounts to use them that they too see this review worthy of posting. Im afraid we can only place a new clean MOT on cars we are selling unfortunately not on cars we sold 1 year ago.


  • 5

    Good Quality Service

    By Harry S on 16 September 2020 | Purchase not verified

    I purchased a vauxhall Astra from here today. From the first enquiry up until i drove away with the car, he (pretty sure his name was Richard) was nothing but honest and polite. He went the extra mile to provide me with certain details i asked. He puts a good reputation on car dealers. Would recommend.

    Reply from Autos Direct Ltd on 07/10/20

    Thank you Harry we hope you enjoy the new car.


  • 5

    Seat Exeo

    By Simon V on 20 June 2020 | Purchase not verified

    Spoke to James across email as I saw A Great looking Seat Exeo in auto trader in Autos Direct. I had been looking at a A4 avant in a couple of other garages, but there service was terrible, which was the complete opposite of James. Booked the car in for a viewing I arrived there was all clean and tidy and ready for me to test drive. Friendly honest and would definitely recommend. Very Pleased and happy, He even helped me to tax and transfer documents. With also 3 months Warranty and the new MOT going on it. Very Happy Man..

    Reply from Autos Direct Ltd on 14/08/20

    Thats great simon was a pleasure to deal with you.


  • 5

    Recommended

    By Julian L on 01 June 2020 | Purchase not verified

    Very helpful and straightfoward, and deserving of a good review.

    Reply from Autos Direct Ltd on 14/08/20

    Thank you julian


  • 5

    Excellent service

    By Izabella K on 10 May 2020 | Purchase not verified

    We just bought a car without viewing (due to current Covid-19), and I am really pleased with service I get from James, immediately answering all my questions,helping with concerns , making sure everything is sorted taking current situation in consideration.Definitely recommend this seller.

    Reply from Autos Direct Ltd on 14/08/20

    We are so pleased your happy. Thank you


  • 5

    Exelant service

    By Saimir N on 17 April 2020 | Purchase not verified

    I just exchanged my car with Autos Direct LTD and I am very pleased with the outcome. The dealer was very straight forward and helpful with the requests I made during the deal. When I decide to look for another car , the first place I will look for will be the Auto Direct LTD and I will recommend others aswell

    Reply from Autos Direct Ltd on 14/08/20

    Thank you very much sir


  • 5

    SUPERB FAB VOLVO ESTATE, REALLY PLEASED WITH IT.

    By ANDREW S on 18 February 2020 | Purchase not verified

    FAB VOLVO ESTATE, EXCELLENT PRICE, EFFICIENT DELIVERY TO MY DOOR (I AM 200 MILES AWAY) SO BOUGHT OVER PHONE. CAR EVERYTHING i COULD WISH FOR ON SEEING IN THE FLESH. FIRST DRIVE THIS MORNING AND OVER JOYED WITH THE QUALITY AND CONDITION.

    Reply from Autos Direct Ltd on 14/08/20

    This is great to read. Thank you


  • 5

    QUALITY CAR, OUTSTANDING SERVICE.

    By PAUL D on 18 February 2020 | Purchase not verified

    VERY PROFESSIONAL AND SPEEDY SERVICE, CAR BOUGHT OVER PHONE, FRESHLY MOT'D NEXT DAY AND DELIVERED TO MY DOOR THE FOLLOWING DAY, EVEN THOUGH IT WAS SUNDAY!! OVER JOYED WITH THE QUALITY OF THE CAR ANDTHE SERVICE GIVEN BY JAMES AND HIS TEAM

    Reply from Autos Direct Ltd on 07/10/20

    Much appreciated Paul. Was a joy to deal with you.


  • 5

    A pleasant surprise

    By Brendan M on 19 January 2020 | Purchase not verified

    We arrived at Autos Direct to look at a caertain vehicle but after finding it was not so suitable for our needs we were allowed to test drive some others which eventually ended in us buying a lovely little Mini. Not what we come for but we absolutley loved it. Very happy indeed.

    Reply from Autos Direct Ltd on 07/10/20

    Thank you very much


‹ Prev Next ›