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Customer reviews of Autos Direct Ltd

At Autos Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Autos Direct Ltd

Autos Direct Ltd
5
4.7

Based on 109 customer reviews

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  • 5

    By Mike Maur on 24 May 2022 | Verified purchase

    This small family run company helped us buy the car we wanted, we had been looking at the car for weeks, and when the price dropped to what we could afford, We went ahead with the purchase. This company worked with us to make sure that what we bought from them had all the proper documentation, even to the point of taxing the vehicle on our behalf, and delivering it to our address. The car arrives on Thursday morning, and we will happily be able to stop using taxis once a week at £80 and be able to go into town when we want or need to. As I say a family firm that in our opinion looks after the customer and tries very hard to give them what they want, and as a satisfied customer, I would recommend them when it comes to buying a car they have in stock.


  • 5

    Overall car in good order for age

    By Tony Locke on 15 May 2022 | Verified purchase

    Bought the car over internet and while the car seems reasonable it turned up with radio not working which apparently is a common problem with a car of this age. James sent a new Ariel but I need to get a local garage to source a new base and pay to get it sorted

    Reply from Autos Direct Ltd on 15/05/22

    The vehicle was good for its age and miles. We paid have the delivery costs for you too. Hopefully your daughter gets lots of fun from it!


  • 5

    Five Star Service

    By Peter Gardiner on 12 May 2022 | Verified purchase

    They were very easy to speak to, cleaned the car well and were generally easy to get on with. They made it very easy for me to purchase

    Reply from Autos Direct Ltd on 15/05/22

    Great thank you young man.


  • 5

    By Anonymous on 11 May 2022 | Verified purchase

    Very helpful was a smooth process from start to finish. Made everything easy and ended up with a great car. Thanks!

    Reply from Autos Direct Ltd on 15/05/22

    Thank you very much!


  • 5

    Great Experience

    By Will Blackenbury on 10 May 2022 | Verified purchase

    Great customer service. Picked up a very clean Audi A4 in fantastic condition and a very reasonable price.

    Reply from Autos Direct Ltd on 15/05/22

    Cheers pal! 2 great cars exchanging hands!


  • 5

    Super friendly and reliable

    By Donna Fiesta on 07 May 2022 | Verified purchase

    Friendly people who made things nice and easy for my daughter getting her first car. Defo recommend this company

    Reply from Autos Direct Ltd on 15/05/22

    This is good to read. I hope the car does you all well Donna.


  • 5

    Exceptional service

    By Aran Ford on 02 May 2022 | Verified purchase

    Received fantastic service from this dealership. Friendly, honest and very helpful. Can’t ask for much more! Wouldn’t hesitate to recommend.

    Reply from Autos Direct Ltd on 15/05/22

    Fantastic Aran. Thank you


  • 5

    Great buy, great guy 👍

    By Darren Wheatley on 25 April 2022 | Verified purchase

    Autos direct Ltd where delightful from the start. We called to ask for a viewing of the car and was asked by James if we minded waiting because the break pads where being done. They turned up at the time they explained and we viewed the car. We said we had another to view but like there's and James said if we didn't make it back to them before they closed just ring him and he would come back to sell us the car. We did run over time viewing the next and still decided to get the one from Autos direct ltd. I then called James and he said he would come back open up and go through with the sale of the car. After looking for almost three weeks and having some really bad customer service it was an absolute pleasure to do business with Autos direct Ltd. Aslo big thanks to James for perfect customer service.

    Reply from Autos Direct Ltd on 15/05/22

    Thank you Darren you were and still are a true gentleman.


  • 5

    Excellent service, highly recommend

    By Petra Warner on 22 April 2022 | Verified purchase

    From the initial enquiry to purchasing my amazing new car, the service I have received from James is outstanding. Nothing is too much trouble, James was patient and gave me plenty of advice and options. I would highly recommend buying a car from Auto Direct, this is my second purchase from them.

    Reply from Autos Direct Ltd on 15/05/22

    Thank you very much young lady. A pleasure to deal with you again.


  • 5

    A brilliant garage.

    By Kyle Cathpole on 15 April 2022 | Verified purchase

    Brilliant service, traded in my Peugeot 208 for a classic Peugeot 106. James was excellent in sorting everything out, delivery etc. Communication was brilliant throughout the trade and was a pleasure doing business with them.

    Reply from Autos Direct Ltd on 15/05/22

    Thank you Kyle you were the right guy for that rare low mileage 106!


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