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Customer reviews of Autos Direct Ltd

At Autos Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Autos Direct Ltd

Autos Direct Ltd
5
4.7

Based on 123 customer reviews

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  • 5

    Well run and friendly car sales

    By Anonymous on 08 June 2022 | Verified purchase

    Very well run business. Staff friendly and gave me a fair price for my car in part exchange. Was able to take the car for a good test drive to get a proper feel for it and how it was running.

    Reply from Autos Direct Ltd on 09/06/22

    Thank you young man!


  • 5

    Peugeot 208

    By Anonymous on 08 June 2022 | Verified purchase

    Bought a Peugeot 208, did a home delivery, for the first time, was really interested and wanted the car, was a little nervous and apprehensive, dealer seemed flexible and allowed RAC inspection, and did the relevant work and MOT, felt like they did a good deal and part exchange of my Peugeot 207. Only down side, felt like they were in a rush for my money, would have felt more secure paying for the car when I had it delivered in hand, but understandable when trying to run a business for a weeks deposit. But turned out really well, if I had test drove the car myself then I would have still bought the car.

    Reply from Autos Direct Ltd on 09/06/22

    Thank you Abby. The only reason we asked you to pay for the vehicle because you kept changing the delivery date so it totalled nearly 3 weeks untill we delivered. The car was ready to go after 1 week :-)


  • 5

    Great

    By Harry Somerville on 27 May 2022 | Verified purchase

    Excellent from start to finish made to feel at ease. Would defo recommend

    Reply from Autos Direct Ltd on 09/06/22

    This deal was easy. How it should be Harry! Thank you


  • 5

    By Mike Maur on 24 May 2022 | Verified purchase

    This small family run company helped us buy the car we wanted, we had been looking at the car for weeks, and when the price dropped to what we could afford, We went ahead with the purchase. This company worked with us to make sure that what we bought from them had all the proper documentation, even to the point of taxing the vehicle on our behalf, and delivering it to our address. The car arrives on Thursday morning, and we will happily be able to stop using taxis once a week at £80 and be able to go into town when we want or need to. As I say a family firm that in our opinion looks after the customer and tries very hard to give them what they want, and as a satisfied customer, I would recommend them when it comes to buying a car they have in stock.

    Reply from Autos Direct Ltd on 09/06/22

    Thank you for your business and your reply Mike


  • 5

    Overall car in good order for age

    By Tony Locke on 15 May 2022 | Verified purchase

    Bought the car over internet and while the car seems reasonable it turned up with radio not working which apparently is a common problem with a car of this age. James sent a new Ariel but I need to get a local garage to source a new base and pay to get it sorted

    Reply from Autos Direct Ltd on 15/05/22

    The vehicle was good for its age and miles. We paid have the delivery costs for you too. Hopefully your daughter gets lots of fun from it!


  • 5

    Five Star Service

    By Peter Gardiner on 12 May 2022 | Verified purchase

    They were very easy to speak to, cleaned the car well and were generally easy to get on with. They made it very easy for me to purchase

    Reply from Autos Direct Ltd on 15/05/22

    Great thank you young man.


  • 5

    By Anonymous on 11 May 2022 | Verified purchase

    Very helpful was a smooth process from start to finish. Made everything easy and ended up with a great car. Thanks!

    Reply from Autos Direct Ltd on 15/05/22

    Thank you very much!


  • 5

    Great Experience

    By Will Blackenbury on 10 May 2022 | Verified purchase

    Great customer service. Picked up a very clean Audi A4 in fantastic condition and a very reasonable price.

    Reply from Autos Direct Ltd on 15/05/22

    Cheers pal! 2 great cars exchanging hands!


  • 5

    Super friendly and reliable

    By Donna Fiesta on 07 May 2022 | Verified purchase

    Friendly people who made things nice and easy for my daughter getting her first car. Defo recommend this company

    Reply from Autos Direct Ltd on 15/05/22

    This is good to read. I hope the car does you all well Donna.


  • 5

    Exceptional service

    By Aran Ford on 02 May 2022 | Verified purchase

    Received fantastic service from this dealership. Friendly, honest and very helpful. Can’t ask for much more! Wouldn’t hesitate to recommend.

    Reply from Autos Direct Ltd on 15/05/22

    Fantastic Aran. Thank you