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Customer reviews of Autos Direct Ltd

At Autos Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Autos Direct Ltd

Autos Direct Ltd
5
4.7

Based on 35 customer reviews

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  • 5

    QUALITY CAR, OUTSTANDING SERVICE.

    By PAUL D on 18 February 2020 | Purchase not verified

    VERY PROFESSIONAL AND SPEEDY SERVICE, CAR BOUGHT OVER PHONE, FRESHLY MOT'D NEXT DAY AND DELIVERED TO MY DOOR THE FOLLOWING DAY, EVEN THOUGH IT WAS SUNDAY!! OVER JOYED WITH THE QUALITY OF THE CAR ANDTHE SERVICE GIVEN BY JAMES AND HIS TEAM

    Reply from Autos Direct Ltd on 07/10/20

    Much appreciated Paul. Was a joy to deal with you.


  • 5

    A pleasant surprise

    By Brendan M on 19 January 2020 | Purchase not verified

    We arrived at Autos Direct to look at a caertain vehicle but after finding it was not so suitable for our needs we were allowed to test drive some others which eventually ended in us buying a lovely little Mini. Not what we come for but we absolutley loved it. Very happy indeed.

    Reply from Autos Direct Ltd on 07/10/20

    Thank you very much


  • 5

    Out of hours viewings

    By Suasan A F on 13 January 2020 | Purchase not verified

    We were looking to purchase a Mini and asked if at all possible would they open out of hours for us to view one of there vehicles. Sunday they are normally closed but James opened up especially for us to come view the car and test drive it. Have to say very happy with the service.


  • 5

    Great from start to finish!

    By Steven B on 13 January 2020 | Purchase not verified

    After seeing a Porsche on the Auto trader i liked i phoned through to the sales team and had a detailed talk of the car and its paper work then proceeded to arrange a deposit and delivery of the vehicle to my home. On arrival i was aloud to test drive the car and look over it before deciding to go ahead and purchase it. All made so easy and very recomendable. Thanks James and Richard


  • 5

    FORD FOCUS

    By Andrew H on 01 January 2020 | Purchase not verified

    Bought my new estate car from these guys. E mailed in my enquiries and James was fast to reply and come to a deal that including delivering my new car and collecting my old one! Absolutely ideal! 5 Stars from me!


  • 5

    used Hyundai coupe

    By Mark E on 30 October 2019 | Purchase not verified

    I bought a Hyundia coupe a month ago now all good so far, the car is great,helpful friendly would recommend.

    Reply from Autos Direct Ltd on 12/01/20

    Glad you are happy Mark


  • 5

    Very positive experience

    By Tracy B on 28 October 2019 | Purchase not verified

    Saw an automatic polo for sale on a Saturday evening. Contacted Richard as suggested on the website and he agreed to meet us on Sunday morning for a viewing. Gave us plenty of information about the car and time to look at it properly and test drive. Agreed to have the starter motor sorted before we bought it. Three months warranty useful. Car immaculate inside. Very good body work for the age and low mileage. Hopefully all will continue to be ok but would feel comfortable returning to speak to Richard should I need to. Great service and would recommend

    Reply from Autos Direct Ltd on 12/01/20

    Great to see you and read your happy Tracey


  • 5

    A great place to buy a car, non pushy, hassle free

    By Penny B on 19 August 2019 | Purchase not verified

    I bought a car through Autos Direct 3 months ago for my son. Richard was helpful and not at all pushy. He let me take the car away and get it checked over by my local garage before purchase. He was happy to sort the couple of issues found by our mechanic. We did have a minor issue after two months with an injector. Richard was great, he arranged to have the car taken away and repaired. We are very happy with the service we received and would not hesitate to recommend Autos Direct.

    Reply from Autos Direct Ltd on 21/08/19

    Thank you Penny, it was a pleasure to deal with such nice customers


  • 5

    Would not recommend buying from this dealer

    By Ellie E on 24 April 2019 | Purchase not verified

    I would recommend not to buy from this dealer, I was sold a car with wrong information given , and then when noticed a knocking sound from engine and asked them to investigate as it had a three month warranty , eventually said after dropping my car back to them on a Saturday and not heard from them until Wednesday that they could not find anything wrong , when clearly there is !! , after sales shocking take your money then don’t want to know it seems

    Reply from Autos Direct Ltd on 26/04/19

    We have never sold a car to someone called Ellie E. Our accounts have checked through 6 months invoices and not 1 invoice has this name on it. This is a fact but makes it very hard for us to respond directly to this full stop.


  • 5

    A hard task made easy!

    By Kevin S on 19 February 2019 | Purchase not verified

    The job of changing your car is mostly subjective but in our case it was 'needs must'. After looking through Auto Trader based on a budget figure rather than a specific car, went to Autos Direct being a local independent company. Had a pick of some nice cars on show before spotting the low mileage, lovely condition Citroen C4 Coupe and taking it for a test drive. A couple of hours later the deal was done - no fuss and no hassle. Delighted with the car which really is as good as it looked. Thanks to the team at Autos Direct who clearly value their customers and other dealers would do well to take a leaf out of their book.

    Reply from Autos Direct Ltd on 26/04/19

    A pleasure to deal with and thank you for your positive feed back.