Customer reviews of Autos Direct Ltd

By Bryn B on 07 September 2018 | Purchase not verified

Just bought a Citroen C2 VTS and cannot fault the service at all. Fantastic service all the way through. Car was as described and in the expected condition. Was given plenty of time to view the car and all question i had were answered honestly. One of the best dealerships i have dealt with .

Reply from Autos Direct Ltd on 12/02/19

Very kind, You were a great customer.

By Chris M on 23 July 2018 | Purchase not verified

Any car, even a new new, can have an issue, and the real test of a dealer is how they respond to it. My son bought a nice Audi from this firm which had a small problem, and he lost confidence in the car although it may well have been easily fixable. They took the car back with no quibble and a full refund - so it's five stars from me for Autos Direct.

Reply from Autos Direct Ltd on 12/02/19

No problem, W e rectified the issue and sold the car to another happy customer. Everyone was happy in the end.

By Sheila T on 04 July 2018 | Purchase not verified

Excellent service and lovely people to deal with. Told to take as much time to inspect interior and exterior of car and as long a test drive as we wanted. Car a real bargain, low mileage and pristine in and out. Tax and insurance were done on their computer, and after a very welcome cup of tea we came away very pleased with our purchase. Would highly recommend and this will our first stop should we need a car in future.

Reply from Autos Direct Ltd on 12/02/19

Thank you, We are always willing to assist cutomers in leaving the grounds legally.

By Steve T on 02 March 2018 | Purchase not verified

Just purchased Jaguar xf from James very good person to deal with very fair with part exchange, let you test drive on your own, not pushy let you make your own mind up, car in excellent condition , James must be very selective when purchasing vehicles to sale, would have no problem doing business with Autos Direct in the future.

Reply from Autos Direct Ltd on 12/02/19

Thank you very much.

By Danni B on 26 February 2018 | Purchase not verified

I bought a BMW from James last week and the whole process was so easy! I was able to view the car on a Sunday and drove it away the following Tuesday. James was lovely, not pushy in the slightest and was so chilled out about the whole process, it made my life a lot easier! The car is faultless, came with 12 months MOT and was fully valeted throughout. Hopefully I won't have to buy another car soon but if I did, I would definitely look to buy from Autos Direct Ltd again.

Reply from Autos Direct Ltd on 12/02/19

Thats great we like to keep things nice and easy for us and the customer.

By Andrew R on 12 February 2018 | Purchase not verified

I bought a BMW from here just before Christmas, trading in my old Subaru. This was all quite a rushed affair as I found a car with the exact spec I was after on his website and was keen to complete the purchase on the same day. The owner was extremely understanding and stayed behind late to get everything organised, including sorting a great deal on finance. Very happy with the car purchased and part exchange price I received. Overall it was a genuinely relaxed experience and way more fun than the usual shiny suits and highly polished glass showroom of a larger dealership. The owner is a lovely guy to buy from and was even happy to post back a CD I'd left in the car. Highly recommended!

Reply from Autos Direct Ltd on 12/02/19

Thank you, The bmw M6 was quite a car! Hope your still enjoying it.

By Eleni S on 11 February 2018 | Purchase not verified

Great service and very helpful. Really happy with the car we bought from Autos Direct. James was very helpful and car was exactly as described. Answered all my messages and kept in touch with updates. Arranged to bring the car to London. As soon as deposit was made the website was updated. Would highly recommend them

Reply from Autos Direct Ltd on 12/02/19

Thank you very much.

By Laura P on 04 February 2018 | Purchase not verified

We purchased a car from James few weeks ago. He was very helpful and doing business with him was a pleasure. We were able to take the car for a test drive on our own. At no point James was pushing for a sale. He also gave us a very reasonable price for our part exchange and even got the brake pads replaced in the new car before we picked it up. I would be happy to buy a car from James again!

Reply from Autos Direct Ltd on 12/02/19

Very kind of you and im glad it all worked out so well.

By Sarah U on 23 January 2018 | Purchase not verified

Went to view a Ford C-Max, James was friendly and helpful applying no pressure to buy. Took it for a test drive with my brother and purchased the car for a good price. Since then James has given advice ref my S-Max which I intend to sell. Would happily deal with this seller again.

Reply from Autos Direct Ltd on 12/02/19

Thank you. Hope you are good and well.

By Suraj J on 22 January 2018 | Purchase not verified

Great service, would highly recommend. Bought my Luxsus IS300h. James was very helpful, no pressure to buy. Took the car for a test drive on my own so I was able to get to know the car. I received a good price for my part exchange despite my car having a few dents. Good service would buy from again.

Reply from Autos Direct Ltd on 23/01/18

Glad you are so happy. Pleasure doing business with you sir.