Customer reviews of Autos Direct Ltd

By Jason T on 07 November 2020 | Purchase not verified

Needed a first car for my daughter who is a key worker and cannot thank these guys enough. The car was a part exchange clearance but we were treated (Covid friendly at all times) as you would hope for a new car. No pressure and answered every question to the point of even ringing the previous cars garage to confirm the service history on our behalf. Thank You.

By Emily May L on 20 October 2020 | Purchase not verified

The guys at Autos Direct couldn’t do enough to help and accommodate me! They were more than helpful throughout the whole process, not in anyway pushy or overbearing which you often get with these kind of places, but very informative, honest, trustworthy and reliable, which after some dodgy car purchases in the past with other company’s, made me feel very at ease. I made the trip from Taunton to purchase this car and would 1000% do it again come the time I need a new vehicle. They were very quick to reply to any queries I had via email and the car was exactly as described. Many thanks again!!

By Amy M on 06 October 2020 | Purchase not verified

i bought a C4 back in october 2019 james was very quick to take my money, the car had a few faults that james was supposed to fix...... it was never fixed even though it was under warenty. when i asked for a refund under the consumers act jame told me to inform my legal team.... what a way to treat a customer. do not buy from this dealer

Reply from Autos Direct Ltd on 07/10/20

Hi Amy, We feel this review is a little unfair really. 12 Months after you bough the car the MOT has run out so you leave us a bad review because we wouldnt pay for the MOT. Dissapointed in Auto Trader as company charging us such large amounts to use them that they too see this review worthy of posting. Im afraid we can only place a new clean MOT on cars we are selling unfortunately not on cars we sold 1 year ago.

By Harry S on 16 September 2020 | Purchase not verified

I purchased a vauxhall Astra from here today. From the first enquiry up until i drove away with the car, he (pretty sure his name was Richard) was nothing but honest and polite. He went the extra mile to provide me with certain details i asked. He puts a good reputation on car dealers. Would recommend.

Reply from Autos Direct Ltd on 07/10/20

Thank you Harry we hope you enjoy the new car.

By Simon V on 20 June 2020 | Purchase not verified

Spoke to James across email as I saw A Great looking Seat Exeo in auto trader in Autos Direct. I had been looking at a A4 avant in a couple of other garages, but there service was terrible, which was the complete opposite of James. Booked the car in for a viewing I arrived there was all clean and tidy and ready for me to test drive. Friendly honest and would definitely recommend. Very Pleased and happy, He even helped me to tax and transfer documents. With also 3 months Warranty and the new MOT going on it. Very Happy Man..

Reply from Autos Direct Ltd on 14/08/20

Thats great simon was a pleasure to deal with you.

By Julian L on 01 June 2020 | Purchase not verified

Very helpful and straightfoward, and deserving of a good review.

Reply from Autos Direct Ltd on 14/08/20

Thank you julian

By Izabella K on 10 May 2020 | Purchase not verified

We just bought a car without viewing (due to current Covid-19), and I am really pleased with service I get from James, immediately answering all my questions,helping with concerns , making sure everything is sorted taking current situation in consideration.Definitely recommend this seller.

Reply from Autos Direct Ltd on 14/08/20

We are so pleased your happy. Thank you

By Saimir N on 17 April 2020 | Purchase not verified

I just exchanged my car with Autos Direct LTD and I am very pleased with the outcome. The dealer was very straight forward and helpful with the requests I made during the deal. When I decide to look for another car , the first place I will look for will be the Auto Direct LTD and I will recommend others aswell

Reply from Autos Direct Ltd on 14/08/20

Thank you very much sir

By ANDREW S on 18 February 2020 | Purchase not verified

FAB VOLVO ESTATE, EXCELLENT PRICE, EFFICIENT DELIVERY TO MY DOOR (I AM 200 MILES AWAY) SO BOUGHT OVER PHONE. CAR EVERYTHING i COULD WISH FOR ON SEEING IN THE FLESH. FIRST DRIVE THIS MORNING AND OVER JOYED WITH THE QUALITY AND CONDITION.

Reply from Autos Direct Ltd on 14/08/20

This is great to read. Thank you

By PAUL D on 18 February 2020 | Purchase not verified

VERY PROFESSIONAL AND SPEEDY SERVICE, CAR BOUGHT OVER PHONE, FRESHLY MOT'D NEXT DAY AND DELIVERED TO MY DOOR THE FOLLOWING DAY, EVEN THOUGH IT WAS SUNDAY!! OVER JOYED WITH THE QUALITY OF THE CAR ANDTHE SERVICE GIVEN BY JAMES AND HIS TEAM

Reply from Autos Direct Ltd on 07/10/20

Much appreciated Paul. Was a joy to deal with you.